Terms of Service

Last Updated: July 2026

Welcome to VÉLOX. By accessing our platform, booking clinical appointments, or consulting with our board-certified specialists, you agree to comply with and be bound by the following Terms of Service.

1. Scope of Digital Services

VÉLOX operates as a digital dentistry and coordination platform. Our website provides smile previews, treatment customizers, and booking links. Diagnostic mappings, scans, and final clinical treatments are performed by our authorized specialists at physical clinical facilities.

2. Appointment Booking & Cancellation

When you schedule a consultation using our online customizer booking console:

  • You agree to provide accurate, current identity and health contact info.
  • Cancellations or reschedule requests must be submitted at least 24 hours prior to your scheduled slot.
  • Repeated no-shows or late cancellations may result in coordination restriction limitations.

3. Treatment Outcomes & Disclaimers

Clinical smile results vary depending on individual bone structures and initial enamel conditions. Our 3D digital smile mapping displays predicted alignment sequences. Actual biological movement tracking and veneer shade matching are evaluated in-person by D.D.S. or D.M.D. specialists to guarantee safety parameters.

4. Payments & Billing

Consultation deposit fees, diagnostic mapping costs, and clinical treatment payment options are coordinated directly with our financial specialists. Insurance claims and financing solutions are detailed and signed prior to starting aligner sequence shipments or surgical placements.

5. Platform Limitations

VÉLOX reserves the right to suspend platform access, modify clinical rates, or update system features at any time without prior warning. For any legal inquiries regarding these terms, please contact: [email protected].